SHIPPING

Do you have a minimum order?

No, we don't have a minimum order.

At TDK, we ship based on your location. If you live in Montana, we offer the option to pick up your order from our shop or at our powder coating facility in Billings.

For all of our bumpers, shipping costs are based on your location. If you select the wrong shipping zone and the shipping cost is higher, you will be charged the difference.

Here are the rates for bumper shipping:

  • Zone 1 (MT): $200
  • Zone 2 (ID, ND, OR, UT, WA, WY): $300
  • Zone 3 (AZ, CA, CO, IA, MN, NE, NV, SD, WI): $325
  • Zone 4 (AL, AR, CT, DE, FL, GA, IL, IN, KS, KY, LA, MA, MD, ME, MI, MO, MS, MT, NC, NH, NJ, NM, NY, OH, OK, PA, RI, SC, TN, TX, VA, VT, WV): $400

Shipping to AK and HI will be calculated at checkout.

For all other products, shipping will be calculated at checkout.

What shipping methods do you offer?

Your shipping options vary based on the address you provide, but most of our products ship ground or freight via UPS. You'll get to see all of your shipping options once you enter your address during the checkout process.

Do you offer rush shipping?

No. Most of our products are custom and made to order, so shipping times vary. Bumpers can take 8-12 weeks, while frames can take up to 12-16 weeks.

How long does it take to process and ship my order?

We process all orders as soon as they're placed, but because our products are handmade, shipping can take up to 8-12 weeks for bumpers and up to 12-16 weeks for frames.

How long does shipping take?

Most of our products are custom and made to order, so shipping times vary. Bumpers can take 8-12 weeks, while frames can take up to 12-16 weeks.

Will you provide tracking information?

Absolutely! We’ll email you the tracking information as soon as we ship out your order.

If I pay by credit card, will you charge my card once the item has shipped?

No. Your card will be charged as soon as you place the order. If your order isn't for a custom, made to order item like a bumper or frame, we can offer a refund if you contact us before we ship your order.

See our Return Policy for more information.

Can you ship my order to multiple addresses?

Yes, we can. Our shopping cart does not offer this option at the moment, so you’ll need to call us at (406) 374-2285 to set up shipments to multiple addresses.

Do you ship to AK, HI, and U.S. territories?

Yes, we do. You’ll need to email us your complete address first for a shipping cost estimate.

Do you ship to PO Boxes or APOS/FPOS?

No, sorry. UPS does not deliver to PO boxes or APOs/FPOs.

Do you ship internationally?

Yes, we do. You’ll need to email us your complete address information first for a shipping cost estimate.

What happens if you ship the wrong product?

Hey, mistakes happen. In such a case, we’ll apologize profusely and ship you the right product as soon as possible. We’ll also cover all return shipping charges.

What happens if the product is damaged during shipping?

We highly recommend inspecting the part for any damage or missing hardware before signing for the shipment because we can’t be held responsible for any shipping-related damages once you sign for the shipment. You can open it even if the package is shrink wrapped.

If you find any shipping-related damages, note it on the Bill of Lading and notify the UPS delivery person to start the claim process. Repackage the product the way you received it and UPS will send it back to us for a replacement.

How can I be sure you're shipping me products that will fit my vehicle?

Our website allows you to search bumpers, frames, and other parts based on your exact year, make, and model. But if you want to be 100% sure you’re ordering the right part for your vehicle, feel free to give us a call.

What happens if the product doesn't fit my vehicle?

If we sent you the wrong part, we’ll apologize and make it right as soon as possible. If you ordered the wrong part, you’ll need to return it to us within 15 days of receiving it. Our Return Policy has all the information you need.

What if my address changes before my order ships? Can I change where you send my shipment?

Contact us right away. If we haven’t shipped the order yet, we’ll be more than happy to change the shipping address to the correct one.

If it’s already shipped, then you’ll have to sort it out with UPS. You can reroute your delivery on their website.

What if I never receive my order?

Let us know and we’ll get to the bottom of this. We’ll check the tracking number to pinpoint where your shipment ended up. If it turns out that your shipment was delivered to your address and someone signed for it, then it’s a problem you would need to address with the person who signed for it.

What happens if I refuse the shipment?

Please don’t. If you decide that you no longer want the shipment, please accept it and then contact us to start the return process.

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